Voice sessions inside your product

The embed route requires a valid embed token. Without it the session does not start, which blocks anonymous access.

Audio and messaging reuse the same foundation as the chat widget: same application, same content rules and same enabled tools.

Depending on your widget configuration, an avatar can accompany voice output. You can also keep a minimal layout when your brand requires it.

The user starts the session from your product; you control host page context.

Sessions show up in the same admin conversation flows as chat, which keeps support and usage reporting consistent.