Security

Security at the core of the platform

Your agents handle commercial data and customer information. Guidia is designed to protect it at every step.

Data protection

  • All traffic encrypted in transit (HTTPS/TLS, HSTS).
  • Credentials for your tools (catalogs, CRM, CMS) encrypted before storage.
  • Strict data isolation between workspaces.

Access control

  • User authentication and per-workspace roles.
  • Keys and secrets kept server-side, never exposed in the browser.
  • Technical and monitoring endpoints not reachable from the Internet.

Abuse prevention

  • Rate limiting and quotas per visitor and per workspace.
  • Detection of automated behavior on the public widget.
  • Capped AI usage budgets per workspace.

Report a vulnerability

Think you have found a security issue? Email us at contact@navinspire.com. We acknowledge reports promptly and handle each one as a priority.