Security
Security at the core of the platform
Your agents handle commercial data and customer information. Guidia is designed to protect it at every step.
Data protection
- All traffic encrypted in transit (HTTPS/TLS, HSTS).
- Credentials for your tools (catalogs, CRM, CMS) encrypted before storage.
- Strict data isolation between workspaces.
Access control
- User authentication and per-workspace roles.
- Keys and secrets kept server-side, never exposed in the browser.
- Technical and monitoring endpoints not reachable from the Internet.
Abuse prevention
- Rate limiting and quotas per visitor and per workspace.
- Detection of automated behavior on the public widget.
- Capped AI usage budgets per workspace.
Report a vulnerability
Think you have found a security issue? Email us at contact@navinspire.com. We acknowledge reports promptly and handle each one as a priority.