Voice and avatar
Talk to the agent like a native product surface
The widget exposes voice mode and can render an avatar when configuration supplies assets. The browser handles microphone access, playback and permissions.
Voice
Visitors start a voice session from the widget when you enable it. Speech synthesis and capture rely on browser capabilities plus your organisation settings.
Three-dimensional avatar
An optional mesh accompanies speech when assets load successfully. If rendering fails the experience falls back to voice-only so the session continues.
Dedicated live embed
The live embed route targets iframe layouts with microphone-first UX while sharing the same business configuration as the floating widget.