Personalize

Variables, branding and tone per context

The console separates organisation branding, widget theming and full-screen shells. Agent profiles carry tone and business rules.

Brand and widget

Branding screens tune colours, welcome copy and widget behaviour on your domains. A dedicated tab covers full-page experiences when you rely on them.

Settings flow into bootstrap so visitors see your experience without rebuilding the UI yourself.

Dynamic variables

Widget bootstrap and HTML attributes let you pass business variables (account identity, segment, active page). Agents and guided flows consume them when your backend or host page supplies the values.

Tone and instructions

Profiles inside Agent Studio define answer style and guardrails per use case. Duplicate a profile when one application serves multiple audiences.