Hold continuity without cloning your CRM

The widget keeps tours and messages for the active session so users are not asked the same questions repeatedly. Recent threads remain reachable from the side panel when history is enabled.

Specific lessons may persist as visitor-linked facts when opt-in and configuration allow. Facts carry a TTL and may route through review queues.

Bootstrap variables and signed tokens remain the source of truth for account, role and entitlement. Guidia memory complements rather than replaces your primary systems.